Thank you for shopping at Ricamou. We are dedicated to providing you with a reliable and seamless shipping experience. Below are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
We offer Fast Standard Shipping across the United States. Shipping charges for your order will be calculated and displayed at checkout.
Please note that delivery delays can occasionally occur due to carrier issues or weather conditions.
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number or numbers. Tracking information will become active within 24 hours.
You can track your package directly through our Track Order page.
Ricamou is not responsible for customs duties or taxes applied to an order. Fees imposed during or after shipping are the responsibility of the customer, including tariffs and taxes.
Domestic US shipments are not subject to customs fees.
Ricamou is liable for products damaged or lost during transit. If your order arrives damaged, contact our support team at support@ricamou.com within 48 hours of delivery.
Please save all packaging materials and damaged goods before filing a claim, and include clear photos of the issue.